Archive for May, 2010

SlotRadio could thrive with more eclectic music

Thursday, May 27th, 2010

But I got a chance to play with the SlotRadio today, and there’s something refreshing about its simplicity. I took it out of the box while sitting on the bus and was listening to music in less than 30 seconds.

As I said when I first heard about SanDisk’s SlotMusic strategy, the format will succeed only if SanDisk quickly signs up some more eclectic curators. I’d gladly pay $40 for 1,000 blues songs curated by Buddy Guy, or 1,000 reggae and dub tunes collected by KEXP’s Kid Hops, or the top 1,000 songs of the year as chosen by the editors of Pitchfork.

Anyway, SlotRadio is an odd but interesting little device, and I hope that SanDisk gives it the chance it deserves by branching out into the niche markets in which music lives today.

While I agree with CNET’s Jasmine France that the sound quality is only mediocre, the bigger problem is the mainstream, middle-of-the-road selections chosen by Billboard.

There's a wee tiny rock band in there, and they're playing my favorite Steely Dan song.

SanDisk had to start somewhere, and Billboard is one of the biggest names in the biz, but each playlist sounded like a heavily audience-tested radio station programmed by some anonymous machine in a building in New York. That is fine…but if I wanted the risk-averse sensation of radio, I’d just turn on the player’s built-in radio. I ended up using the skip button quite a bit.

Users could order customized cards based on their musical profiles or Pandora stations. They’d have to be created on demand, which would be more costly than mass-producing the same card thousands of times, but Pandora already has the algorithms and infrastructure to create customized radio stations on the fly, so how much more expensive could it be to rip 1,000 songs onto a microSD card?

The $99 device comes with a microSD card containing 1,000 songs, selected by Billboard editors from top-charting radio hits of the last 40 years or so, arranged in seven playlists–rock, country, hip-hop, and four others.

There’s no software to install, no USB cable to plug in, no CDs to rip, and no need for the instruction booklet. It’s an MP3 player for people who don’t know what MP3s are–and don’t really care–but just want to rock out to some good tunes without carrying their entire CD collection around in their
car.

Follow Matt on Twitter

Better yet, what if SanDisk teamed up with Pandora? The target audiences seem almost identical: music lovers who can’t find a radio station that matches their taste, and don’t have the time or motivation to hunt down and buy (or steal) a lot of music themselves.

You can’t edit or rearrange the playlists, you can’t move the songs to your computer or any other device, and the only way to get new songs is by buying new 1,000-song cards for $39.99 apiece.

For a music control freak like me–I used to be the jerk at parties who’d secretly rifle through the host’s CD collection looking for something I liked more than what was playing–turning my audio programming over to somebody else isn’t easy.

(Credit: CBS Interactive)

I’ll readily admit that I’m not in the target audience for the new SlotRadio MP3 player from SanDisk, which became available last week.

‘The Economist’ Open source a bright spot in 2009

Monday, May 24th, 2010

In many ways, the previous IT downturn marked the industry’s coming of age. In its wake, the industry was no longer mainly about “hot” new technologies that made maximal use of Moore’s law….Firms have since started to opt more for good-enough “cold” wares, which save them money and allow for more flexibility: commodity hardware, open-source software such as the Linux operating system and programs accessed over the Internet, or “software as a service” (SaaS). The crisis will only speed up this shift, not least because many of the cold technologies have themselves become more mature.

commentary

Is open-source an economic panacea? No, at least not (yet) for vendors. But it’s an exceptional way for enterprises to trim the fat from their IT budgets without hitting bone and muscle.

While things look bleak right now for the global economy, The Economist offers some compelling reasons for optimism in the technology industry, and particularly for open source:

Where’s Windows 7 beta Microsoft posts, then pull

Thursday, May 20th, 2010

A Microsoft PR representative I got hold of on the Consumer Electronics Show floor had no additional insight.

(Credit:
CNET)

Microsoft's message as of 4:50 PM PST.

Microsoft has been in the software game long enough to know that when you’re announcing a release as big as an operating system to millions of itchy-fingered techies, you release it when you say you will and you have the foresight to get your servers in a row.

Lifehacker posted direct download links earlier Friday for your 32- and 64-bit PCs, with a few cursory instructions for installing the ISO files. We’ll also host the
Windows 7 beta files when we get them, on CNET Download.com.

Yet, the general release of the much-anticipated Windows 7 beta is overdue by hours, Microsoft having first posted the files late, and then pulled them when servers buckled under the traffic. What’s left now is a sort-of apologetic, but mostly noncommittal notice that there’s no estimated arrival time for the download links, and a lot of angry people disappointed in Redmond once again.

Source Microsoft, RIM to announce search deal

Thursday, May 20th, 2010

Update: RIM officially announced the deal on Thursday, along with several other consumer partnerships including one with TiVo and another with MySpace.

Microsoft announced a deal with RIM back in May to get its Windows Live Messenger and Windows Live Hotmail onto the BlackBerry.

Microsoft and Research In Motion are expected to announce on Thursday a partnership that will make it easier for BlackBerry users to reach Microsoft’s search engine, according to a source familiar with the companies’ plans.

Although Microsoft competes with RIM for business phone customers, it has also worked to get some of its products onto its rival’s devices. In one case, Microsoft even debuted a service first for BlackBerry–that being Tellme’s voice-to-screen search feature on the BlackBerry.

As part of the deal, BlackBerry users will have the option to use Microsoft Live Search as their search engine of choice within the device’s browser. Also, Microsoft’s Live Search will be an option from within RIM’s mobile portal.

Looking back on Demo 09 Hope springs eternal

Thursday, May 20th, 2010

Attendance at the event overall was a bit lower than usual. I didn’t do a head count but Shipley said there were 500 attendees, down from 700 last year.

This year, 39 companies paid to demonstrate at the show, a little more than half the number in some recent years. The basic reason is obvious–the economy. But according to Demo Executive Producer Chris Shipley, it’s not just about being able to afford the fees and travel expenses. Some companies had to lay off engineers and delay their product launches for lack of development resources. There’s no point in coming to Demo if you have nothing to demonstrate.

Demo, which has been around since 1991, is a place for companies large and small–but mostly small–to announce new products. While some products this year were from established companies like Qualcomm and Symantec, most came from start-ups or very small companies that have been laboring in obscurity.

Eric Tilenius of Tilenius Investments saw a silver lining. “Now we can go back to the basics in terms of how companies are formed,” he said, pointing out that some of the most successful Silicon Valley companies, including Apple and Intuit, started out with very little venture capital.

Last week’s Demo 09 conference in Palm Desert, Calif., reminded me of my high-school reunions. The people were familiar but the energy level wasn’t quite what it used to be. And like those reunions, there were lots of people who didn’t show up.

Still, just because a party is small doesn’t mean that it’s not fun. For example, there was a lot of energy in the room when Skout took the stage. Skout is an online dating service with products for the
iPhone and other mobile platforms that takes advantage of global positioning to help people find and flirt with people nearby. At Demo they announced Skout Out, a large interactive plasma display for bars where you can see pictures of people nearby and dedicate a song to them or send them electronic virtual flowers. Skout can’t end the recession, but it can help some of its users avoid depression.

What all of these companies have in common are entrepreneurs who are enthusiastic about what they’re doing and–from all appearances–motivated by something other than just money. They’re creative people with good ideas they want to share with the world. Speaking of money, I attended a Demo panel made up of venture capitalists who agreed on one thing. Raising money in today’s economic climate is difficult but not impossible.

The company that won over people’s hearts is Silverstone Solutions, which showed off a program that can help the 83,000 Americans waiting for kidney transplants by sorting through potential donors to find matches. This company may never make the Fortune 500, but it could help save thousands of lives.

Then there was a simple little program with the ridiculous but memorable name “gwabbit” that, for $19.95, solves the mundane yet time-consuming problem of having to copy information from an e-mail into the Outlook address book. With one click, it gathers information such as phone number and street address and puts it in the right place without copying and pasting. It won’t change the world but it could save Outlook users a little bit of time.

They come to Demo hoping to be noticed by the press and the venture capitalists. Some of the demonstrators at the show look like they’re only a few years out of high school.

There were also some oohs and aahs when Always Innovating showed off its Touch Book with a detachable screen dubbed a tablet PC. The device, which is expected to cost under $300 when it ships later this year, is one of the most innovative computer products I’ve seen lately and it comes from a company very few people have even heard of.

David Hornik of August Capital thinks that “what is happening now is good for overall technology and venture communities–but only those who survive.” It’s not clear how many of the 39 companies at Demo will survive, but I’m quite sure that some will. And for those that don’t, the world won’t come to an end. Like those aging former high schoolers who keep showing up at reunions, entrepreneurs have a way of coming back. Only instead of reliving the past, they come back with new ideas, new products, and new companies. Times may be tough, but hope springs eternal.

Report Yahoo CTO’s duties may expand

Tuesday, May 18th, 2010

According to the Journal, some areas, such as product development and marketing, which were sprinkled throughout the company, will be consolidated into their own respective standalone departments.

Carol Bartz, Yahoo’s newly minted CEO, is reportedly preparing for a management shake-up that could result in an expanded role for its chief technology officer, according to a report in The Wall Street Journal.

The changes, which could be announced as soon as this week, are aimed at putting Yahoo’s decision-making process on a faster track, as well as consolidating some of the company’s operations to create a more uniform appearance across its sites, according to the report.

Within Yahoo’s media operations, one item on the table is to potentially separate the group into three areas–vertical programming, network programming and search monetization–according to a report in AllThings D.

Companies across a number of industries have faced similar decisions: whether the benefits of having specialized teams wrapped around a single product line is more effective than having a single marketing department or a standalone product development group to cover all product lines of a company.

Under Yahoo’s prior management with Sue Decker as president, the organizational structure and decision-making process were not only complex, but were further complicated by Decker’s highly analytical mind, which one former employee described to CNET News as creating analysis paralysis.

Yahoo’s chief technology officer, Aristotle Balogh, could find his role expanded to include leading the product development strategy. Meanwhile, Hilary Schneider, who oversees Yahoo’s North America advertising, publishing, and audience groups would assume the title of North America head, according to the report.

Open-source database market shows muscles

Saturday, May 15th, 2010

commentary

New Ingres customers in 2008 include Air Enterprises, Allied Express, Banca IFIS SpA, BBP Partners, CondeNast Publications, Connected Wedding, C&K Market, Lechler, Les Salins du Midi, LYNX Services, Volcano, SunPower and the US Coast Guard. Ingres counts over 10,000 enterprise customers, including 136 of the Fortune 500 companies like 3M, BAE Systems, Cypress Semiconductor, and Lufthansa.

While Sun Microsystems’ MySQL gets the limelight, with its 55 percent quarterly billings increase, other open-source database competitors like Ingres and Enterprise are also doing well.

Ingres on Tuesday reported a significant uptick in its 2008 revenue, climbing 32 percent to $68 million over $52 million in 2007. EnterpriseDB didn’t provide revenue numbers, but it also recently reported a banner year, with greater than 50 percent growth in new customer accounts and “comparable bookings growth.”

It’s good to see the open-source database market growing, generally, and not merely MySQL. It’s not a market if it’s owned by one (relatively small) company. But a bevy of such companies…? That’s a market worth watching.

As for EnterpriseDB, in 2008 it added The Los Angeles Times, hi5 Networks, OptionsHouse, LLC, and Backcountry.com as customers. Existing customers include FTD, Moody’s Investor Services, TD Ameritrade, Juniper Networks, McKesson, and others.

Devices, 4G helping Sprint CEO lead comeback

Monday, May 10th, 2010

What I find most interesting is not broadband in PCs, but broadband embedded in other devices. Hesse envisions embedded 4G broadband in lots of devices, including video and still cameras.

Amazon’s Kindle already has an embedded Sprint 3G broadband chip so you can order books from anywhere in the United States without having to connect the Kindle to a PC or a
Mac. The Kindle is a one-way street–you use it to download books–but eventually there will be plenty of devices with high-speed two-way communications.

I started the conversation on a high note by asking him about the recently announced
Palm Pre smartphone, which will be available exclusively from Sprint when it’s released later this year. Not surprisingly, Hesse was “extremely enthused” about the phone, which won CNET’s “Best of CES 2009″ award and high initial praise from me and many other journalists.

It’s too early to know for sure, but it seems as if Hesse could be Sprint’s comeback kid.

While devices might attract customers, the real value of a cell phone company is the speed, reliability, and footprint of its network. As a Sprint customer, I can testify that it’s pretty good. No cellular network is perfect, and reception always varies by location. But with my own Sprint phone and others I’ve tested, I’ve had relatively few dropped calls on Sprint, compared with Verizon and AT&T in the San Francisco Bay Area and on my frequent business trips, mostly to major U.S. cities.

You might recognize Sprint CEO Dan Hesse from those black-and-white commercials. When I met with him last week at a hotel bar in Oakland, Calif., two women at the next table certainly did. They treated him like a celebrity.

Sprint CEO Dan Hesse, as seen in the company's much-played black-and-white commercial.

Like Verizon’s, most of Sprint’s phones don’t work overseas. But Sprint does offer a few “world” phones–including the BlackBerry 8830, which I tested–that have a GSM chip for global coverage. AT&T and T-Mobile use GSM technology in the States, which means that most of their handsets will work overseas, albeit at incredibly high roaming rates, unless you unlock them and buy a GSM SIM card in the country you’re visiting.

I haven’t been able to test the 4G service, but the Sprint 3G card I tried in my notebook worked well in most locations, though at speeds averaging about 800 kilobits per second.

I wouldn’t go that far, but he does appear to have a good handle on the mobile industry and what Sprint–the No. 3 cell phone service provider behind AT&T and Verizon–needs to do. And he knows more than a little something about phone companies, having spent 23 years at AT&T, including a stint as CEO of AT&T Wireless Services.

AT&T and Verizon will roll out their 4G networks using a different technology, called LTE (long-term evolution). But so far, Sprint is ahead in the race to 4G.

4G Network uses WiMax
Hesse spent a big part of our interview talking about Sprint’s 4G network, which is currently deployed in Baltimore and will soon launch in Portland, Ore. A national roll-out is scheduled over the next couple of years. The service uses WiMax technology, which is a high-speed broadband that can handle data with average speeds from 2 to 4 megabits per second.

Based on our interview and what I’m seeing in the marketplace, we can also expect plenty of new relatively low-cost handsets with either virtual or physical QWERTY keyboard so that Sprint and its competitors can sell their data services.

Hesse envisions using a high-end camera to take a picture or a video in Paris and narrating it in real time, broadcasting live via the network. Of course, you can already do that with cameras that are built in to phones, but he’s talking about phones embedded into cameras.

(Credit:
Sprint)

While he wouldn’t give me any specifics about unannounced products, he said there are some great new devices in the pipeline. In 2009 and 2010, we can expect much higher-resolution screens, 3D graphics, higher-resolution cameras in traditional phones and, of course, 4G WiMax.

Police Blotter Judge rejects Feds’ attempts to sn

Monday, May 3rd, 2010

Outcome: Surveillance request rejected.

For the reasons set forth above, I grant the government’s application only to the extent that the relevant service provider would in any event record the relevant post-cut-through dialed digits for its own purposes and only to the extent that the provider is able to delete such information before disclosing any other dialing, routing, addressing, or signaling information to the government. To the extent that the provider would not in any event record post-cut-through dialed digits without the requested orders, or is unable to delete all such information from the dialing, routing, addressing, and signaling information it would disclose to the government, I deny the government’s application.

What happened, according to court records and other documents:

Just about everyone knows that the FBI must obtain a formal wiretap order from a judge to listen in on your phone calls legally. But the U.S. Department of Justice believes that police don’t need one if they want to eavesdrop on what touch tones you press during the call.

Police Blotter is a regular CNET News report on the intersection of technology and the law.

I emphasize that my basis for denying the requested relief in part is a narrow matter of statutory interpretation. I see no constitutional difficulty with allowing the government to obtain the information it seeks to use for investigative purposes by means of a device or process that would qualify as a pen register but for the fact that, during the collection process, PCTDD information is initially recorded and then quickly deleted. Nor do I mean to convey a belief that Congress would or should, if presented with the issue, do anything other than endorse the methodology the government proposes. However, Congress has taken great care to establish a finely calibrated statutory regime to regulate various forms of electronic surveillance; to the extent that I cannot reconcile an otherwise seemingly appropriate surveillance technique with the relevant statutory provisions, I conclude that I must leave it to Congress to change the law rather than accept the government’s implicit invitation to do so.

The debate is really over the in-call touch tones, and it dates back to at least 1994, when FBI director Louis Freeh was lobbying Congress to expand wiretap laws. Here’s an excerpt from a hearing:

Which invites speculation: Are police most interested in voicemail passwords? Online banking logins? Regulatory proceedings from almost a decade ago suggest that police were especially interested in the digits pressed after using an 800 number to reach a long distance carrier.

FBI Director Louis Freeh: I don’t want that access, and I’m willing to concede that. What I want with respect to pen registers is the dialing information, telephone numbers which are being called, which I have now under pen register authority. As to the banking accounts and what movie somebody is ordering in Blockbuster, I don’t want it, don’t need it, and I’m willing to have technological blocks with respect to that information, which I can get with subpoenas or other process. I don’t want that in terms of my access, and that’s not the transactional data that I need.

Probably thinking that ruling would be the last word on the topic, the Justice Department came back on December 16 for what was supposed to be a routine pen register request. It would let federal agents receive all phone numbers dialed by a suspect. A pen register is easy to get; all the Feds have to do is claim it’s possibly “relevant” to an ongoing investigation.

The government explicitly seeks authorization to have its agents install and use, or cause to be installed and used, a device or process that will record all dialing, routing, addressing, and signaling information but that will only exclude the decoding of any PCTDD within such information. Thus, as a result of the orders the government would have me issue, agents of the government (or employees of a service provider, acting at their behest) would install and use a device or process to record the contents of communications. In doing so, they would be using a device or process that cannot be considered a “pen register,” and would thereby violate the law. That the same agents, or others acting on their behalf, would somehow later delete the portion of the recording that constituted the contents of the communication would not serve to undo the already completed unlawful act, nor would it retroactively transform something that was not a pen register into something that was.

What: Feds want to eavesdrop on touch tones pressed during phone calls without obtaining a court-authorized wiretap order first.

Sen. Patrick Leahy (D-VT): You say this would not expand law enforcement’s authority to
collect data on people, and yet if you’re going to the new technologies, where you
can dial up everything from a video movie to do your banking on it, you are going
to have access to a lot more data, just because that’s what’s being used for doing it.

Those touch tones can be innocuous (”press 0 for an operator”). Or they can include personal information including bank account numbers, passwords, prescription identification numbers, Social Security numbers, credit card numbers, and so on–all of which most of us would reasonably view as private and confidential.

Excerpt from U.S. Magistrate Judge James Orenstein’s opinion:

I find that proposal insufficient for the following reason. The pen register statute does not merely forbid the government as such from decoding content such as PCTDD; if it did, I would agree that the government’s proposal is workable. Rather, the statute also makes it unlawful for a pen register itself to record the contents of a communication.

When: U.S. Magistrate Judge James Orenstein in the Eastern District of New York rules on December 16, 2008.

The FBI and other police agencies have always liked access to lists of numbers dialed; knowing who’s talking to whom at a particular time can be almost as good as knowing what they’re saying.

That brings us to New York state, where federal prosecutors have been arguing that no wiretap order is necessary. They insist that touch tones cannot be “content,” a term of art that triggers legal protections under the Fourth Amendment.

The case happened to be referred to Orenstein, who was working with a different district judge this time, and concluded he didn’t have to follow Garaufis’ opinion because it was not binding precedent. Orenstein rejected the government’s request.

That was enough for U.S. District Judge Nicholas Garaufis to approve the idea on November 26.

This isn’t the first time that the Justice Department has expressed a keen interest in post-call touch tones, and claimed it didn’t need a wiretap order to obtain them. In 2007, Police Blotter covered yet another judge–also in the Eastern District of New York–rejecting the warrantless surveillance request. Two years earlier, Police Blotter revealed that the Justice Department believed that pen register orders could also be used to track mobile phones.

On June 11, 2008, U.S. Magistrate Judge James Orenstein denied prosecutors’ request to obtain in-call touch tones, a denial that the Justice Department appealed to a district judge. After being asked for more information, prosecutors said that they would configure their wiretap gear not to record in-call touch tones received from the wireless provider, presumably using tone-detection equipment. (In industry lingo, in-call touch tones are called “post-cut-through dialed digits,” or PCTDD, and the government’s request is called a pen register.)

That was then. Now the Justice Department claims it does want it, does need it, and is unwilling to go through the trouble of obtaining a wiretap order–but without publicly saying why. The court documents aren’t helpful; Judge Orenstein’s order last month was actually redacted and the requests are filed under seal.